My Oracle Support Banner

Poor Performance Working within the Scope / Work Package Area of Prime. (Doc ID 2384570.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.2 to 18.3 [Release 18.2 to 18.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When working in the Scope area of Prime Projects, the performance is slow and even causes a 'page not loaded' message

EXPECTED BEHAVIOR

Scope processing should allow changes to the values and integration with other area's of Prime Projects as expected

STEPS

The issue can be reproduced at will with the following steps:

  1. Launch Prime Projects
  2. Go to Scope / Work Packages
  3. In the dropdown, select Work Package Changes
  4. Change anything on the change scope assignments
  5. Observe the page takes a long time to load
  6. Observe that sometimes the browser window displays a message that page could not load



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.