My Oracle Support Banner

Remote Region Error on Manage Credit Card (Doc ID 2384796.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

 Remote Region error on Manage Corporate Card task-->Create button
 

Common Domain-->FunctionalSetupServerDiagnostics LOG shows below

ALL: Remote Region error #21: An uncaught exception was thrown on the producer at "http://fin-internal.oracleoutsourcing.com:port#/payables/rr/" while trying to run an ADF Taskflow.
javax.servlet.ServletException: JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-IBY:::IBY_CC_ENCRYPTION_DISABLED: <MESSAGE><NUMBER>IBY-825452</NUMBER><TEXT>You must enable credit card encryption before creating a new customer credit card.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

 

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.