Error: "The set of Charter Names do not refer to any Charter." When Running Activity Non WBS API Call for Risks in Instantis EnterpriseTrack

(Doc ID 2385001.1)

Last updated on APRIL 11, 2018

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1.3.0 and later
Instantis EnterpriseTrack - Version 17.1.3.0 and later
Information in this document applies to any platform.
Charter
Proposal

Symptoms

When attempting to utilize the Activity Non WBS API Call for Risks, the following error occurs.

ERROR
-----------------------
{"global_properties": {"char_set": "UTF-8","date_format": "MMM/dd/yyyy","language": "en","api_version": "17.3"},"response_data": {"request_type": "search","entity_type": "proposal_finance","response_code": "9999","response_desc": "The set of Charter Names do not refer to any Charter."},"app_data": {}}

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Provide JSON API Input for Activity Non WBS API Call for Risks
  2. Run API Call
  3. Receive Output Error regarding Charter (Proposal) names

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot utilize the Activity Non WBS API Call for Risks

Cause

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