User Icon is Greyed Out in CEC After Login
(Doc ID 2385011.1)
Last updated on SEPTEMBER 16, 2019
Applies to:Content and Experience Cloud Service - Version 188.8.131.52.0 and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.
After login into CEC, the cursor just spins and nothing happens when clicking the user icon. So the user is unable to go to any options like Administration, etc.
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