SO with error "Contract start date is not valid"

(Doc ID 2385063.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Manage Orders

Error in Creating Sales Order

When the customer creates a SO Below Error Comes :
''Contract start date is not valid. Make it occur earlier than the current system date, earlier than the contract end date, and not earlier than the order date.''

This is the first time when customer is encountering this error. They could create SO successfully until today.
Note : This error comes for only PTO Model Items

ERROR
-----------------------
''Contract start date is not valid. Make it occur earlier than the current system date, earlier than the contract end date, and not earlier than the order date.''


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create Order in Draft
2. Tried to Submit Order

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress order.

Changes

 

Cause

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