Calculate Incentive Earnings Process Ends With "Unexpected Error SQLCODE=100:SQLERRM=ORA-01403"

(Doc ID 2385103.1)

Last updated on APRIL 21, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Calculation

Calculate Incentive Earnings Process ends with "Unexpected Error SQLCODE=100:SQLERRM=ORA-01403"

After adding some new plan components to the CP_AG_NATIONAL_NDS_CV Compensation Plan, the phase 2 calculation request fails with the following completion text:

"Unexpected Error SQLCODE=100:SQLERRM=ORA-01403: no data found ORA-01403: no data found ORA-01403: no data found"

the Request id for this test is 596007. Please find attached the log generated with CN_DEBUG profile option enabled.

This error doesn't allow to complete the calculation for all the participants assigned to the NATIONAL incentive compensation role.

Running several tests we've identified the following plan components that, once removed, allow the process to complete successfully:

CV_NAT_INGRESSO_EASY_ACQ_NDS
CV_NAT_SOFTBOUND_EASY_NDS


ERROR
-----------------------
Unexpected Error SQLCODE=100;SQLERRM=ORA-01403: no data found; ORA-01403: no data found; ORA-01403: no data found

Cause

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