Some Conversations Related to Fusion Apps Objects Show Blank in OSN cList
(Doc ID 2385253.1)
Last updated on APRIL 19, 2018
Applies to:Oracle Social Network Cloud Service - Version 126.96.36.199.0 to 11.13.18.02.0 [Release 11 to 1.0]
Information in this document applies to any platform.
A Fusion Apps object, i.e. "Journal Batch" or "Project" is shared with Oracle Social Network (OSN). When attempting to access the conversation related to this object in OSN cList view, the page is not rendered and remains blank.
Whereas, when selecting "Social" in FuseUI from the "Edit Journal Batch" object, the embedded OSN comes up and the conversation is shown correctly.
When pressing F12 for troubleshooting, the browser console shows a stack trace:
The issue can be reproduced at will with the following steps:
- Create a "Journal Batch" object in Fusion Apps (FAPPS)
- Share with Social
- In the FuseUI home page, select the "Social" link
=> the OSN cList view will come up
- Select the "Journal Batch" object to open the conversation
Note that the conversation page is blank
- Open OSN in full view, the same issue occurs
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