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执行备份操作失败,并报SM-BKP-5106异常 (Doc ID 2385516.1)

Last updated on JULY 26, 2019

适用于:

Java Cloud Service - 版本 14.1 和更高版本
本文档所含信息适用于所有平台

症状

执行备份操作失败,并报异常

错误
-----------------------

备份失败,并报以下错误:
2017-05-09 18:05:14 UTC Activity Submitted
2017-05-09 18:05:17 UTC Activity Started
2017-05-09 18:07:19 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:09:20 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:09:22 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:11:22 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:11:22 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:13:23 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:13:23 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:13:24 UTC Activity Ended
2017-05-09 18:13:24 UTC Activity Ended

或者

2017-05-09 22:55:04 UTC Activity Submitted
2017-05-09 22:55:21 UTC Activity Started
2017-05-09 22:58:56 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:00:56 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 23:04:31 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:06:31 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 23:10:06 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:10:08 UTC Activity Ended
2017-05-09 23:10:08 UTC Activity Ended

 

或者

2017-05-09 21:35:03 UTC Activity Submitted
2017-05-09 21:35:20 UTC Activity Started
2017-05-09 21:35:52 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:37:52 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 21:38:24 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:40:24 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 21:40:56 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:40:58 UTC Activity Ended
2017-05-09 21:40:58 UTC Activity Ended

更改

通常Oracle / OPC用户是无密码的。

更改:为Oracle / OPC用户设置密码。

原因

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