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CDM: "Reassign" Button In Address Cleansing Needs To Be Labeled As "Reject" (Doc ID 2385740.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

When editing an Address Cleansing Batch, the button to reject an address is labeled "Reassign".

The button should be labeled "Reject".

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to Customer Data Management > Data Cleansing
3. Click on task 'Manage Address Cleansing Batches'
4. Edit a batch that has "Action Required" under "Cleansing Status"
5. Select a country under the first "Cleansed Address Results" section
6. The Actions > Reassign and the Reassign button should be Reject

The documentation also refers to this action as "reject".
Using Customer Data Management
Chapter 13, Managing Customer Data Quality
Cleanse Customer Information

The issue has the following business impact:
Due to this issue, the action option and the button are confusion.


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