Copies of Enrollment Pre-Satus or Post-Status Notification Email Messages are not Delivered to Supervisors or Enrollment Administrators

(Doc ID 2385820.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The Supervisors and Enrollment Administrators option in the LearnCenter's Enrollment Pre-Status and Enrollment Post-Status communication message template is set up at Control Panel > Communications > Messages to send a copy (CC) to supervisors and/or enrollment administrators, but those emails are not delivered.

Cause

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