Receipt Method LOV Empty in Create Receipts

(Doc ID 2385921.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Receipts

ACTUAL BEHAVIOR
---------------
When creating a receipt from the UI, the Receipt Method is not visible

EXPECTED BEHAVIOR
-----------------------
Receipt Method should appear

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables
2. Go to Accounts Receivable
3. Select Create Receipt from Tasks Panel
4. Click drop down arrow next to Receipt Method


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create receipt.

Cause

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