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Client Drive Mappings Are Not Present Within P6 Professional (For Saving Files) While Connecting Through Primavera Virtual Desktop (Doc ID 2386080.1)

Last updated on MAY 07, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

When connecting to P6 Professional through Secure Gobal Desktop (SGD) - branded as Primavera Virtual Desktop (PVD):

ACTUAL BEHAVIOR

Client drives (both local and mapped) are not available within P6 Professional to export/import files or print to PDF.  No drives are visible for selection under tcclient (when browsing to a location within P6 Professional through export/import windows or when printing to PDF).

EXPECTED BEHAVIOR

When using PVD, client drives (both local and mapped) should be available to read/write from when using import/export or printing functionality.  The client drives are intended to be displayed under a tcclient grouping when browsing to a location within P6 Professional through export/import windows or when printing to PDF)

STEPS TO REPRODUCE

The following steps are utilized to reproduce the issue:

The situation can also occur when attempting to print from P6 Professional while connected through SGD.

 

Changes

 

Cause

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