Error: The element eligibility record cannot be deleted PAY-1635756 Or How To End Date An Element Link No Longer Assigned To Employees Or How to End Date Element Eligibility

(Doc ID 2386085.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to to End Date an Element Link which is No Longer Assigned to Employees and is No Longer Required,
the following error occurs:

ERROR
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The element eligibility record cannot be deleted, because it would invalidate existing element entries with effective start dates in the future. (PAY-1635756)
Cause: An element eligibility record cannot be deleted or end dated when one or more element entries it qualifies have a start date that is after the deletion date or end date. For example, {1} has an element entry with an effective start date of {0}.
Action: Delete all entries starting after the current system effective date then try again, or do not delete the eligibility record

STEPS
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The issue can be reproduced at will with the following steps:
1) End Date all Employees who have been assigned the Element as at 31-Mar-2018;
2) Navigate: Payroll > Administration > Tasks > Manage Payroll Process Configuration > Manage Elements;
3) Search for the Element where the Element Link is being End Dated as at 31/03/2018;
4) Click on the Element Name link. The Element Summary: <> page is displayed;
5) Click on the Element Eligibility link which is to be End Dated as at 31-Mar-2018;
6) Click on the down arrow next to the Edit button and select Delete Record;
7) A Warning Message is displayed;
8) Click on the Continue button;
9) Error is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to End Date an Element Link which is No Longer Assigned to Employees and is No Longer Required.

Changes

 

Cause

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