Cannot Provision A New Service.

(Doc ID 2386244.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Content and Experience Cloud - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create new instance the user gets the following error message.


ERROR
-----------------------
pr 10, 2018 9:13:41 AM UTC Activity Submitted
Apr 10, 2018 9:13:41 AM UTC Activity Started
Apr 10, 2018 9:13:42 AM UTC Found resources
Apr 10, 2018 9:13:46 AM UTC Started pre-check for load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:13:48 AM UTC Completed pre-check for load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:13:58 AM UTC Started load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:14:56 AM UTC Completed load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:15:05 AM UTC Allocating resources
Apr 10, 2018 9:20:28 AM UTC Dependent operation failed
Apr 10, 2018 9:20:28 AM UTC Deleting the service
Apr 10, 2018 9:20:28 AM UTC Started operation to delete service [MKTCAETST01] in domain [idcs-0264987aec1a45ba9935e60ed8d62ec8].
Apr 10, 2018 9:20:29 AM UTC Started pre-check for load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:20:33 AM UTC Completed pre-check for load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:20:40 AM UTC Allocating resources
Apr 10, 2018 9:21:58 AM UTC Dependent operation failed
Apr 10, 2018 9:21:59 AM UTC Successfully remove the service provisioned.
Apr 10, 2018 9:21:59 AM UTC Started load balancer configuration update for service [MKTCAETST01].
Apr 10, 2018 9:22:37 AM UTC Completed load balancer configuration update for service [MKTCAETST01].
Apr 10, 2018 9:22:43 AM UTC Started deletion of load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:22:56 AM UTC Completed deletion of load balancer configuration for service [MKTCAETST01].
Apr 10, 2018 9:23:01 AM UTC Completed deletion of service [MKTCAETST01] in domain [idcs-0264987aec1a45ba9935e60ed8d62ec8].
Apr 10, 2018 9:23:03 AM UTC Activity Ended

Changes

 

Cause

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