Cannot Provision a New Service
(Doc ID 2386244.1)
Last updated on JULY 06, 2020
Applies to:
Content and Experience Cloud Classic - Version 18.1.2 and laterContent and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
Attempt to create new instance results in error:
<Date/Time> UTC Activity Submitted
<Date/Time> UTC Activity Started
<Date/Time>UTC Found resources
<Date/Time> UTC Started pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Completed pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Started load balancer configuration for service [xxx].
<Date/Time> UTC Completed load balancer configuration for service [xxx].
<Date/Time> UTC Allocating resources
<Date/Time> UTC Dependent operation failed
<Date/Time> UTC Deleting the service
<Date/Time>Started operation to delete service [xxx] in domain [xxx].
<Date/Time> UTC Started pre-check for load balancer configuration for service [xxx].
<Date/Time>UTC Completed pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Allocating resources
<Date/Time> UTC Dependent operation failed
<Date/Time> UTC Successfully remove the service provisioned.
<Date/Time> UTC Started load balancer configuration update for service [xxx].
<Date/Time>UTC Completed load balancer configuration update for service [xxx].
<Date/Time> UTC Started deletion of load balancer configuration for service [xxx].
<Date/Time> UTC Completed deletion of load balancer configuration for service [xxx].
<Date/Time> UTC Completed deletion of service [xxx] in domain [xxx].
<Date/Time> UTC Activity Ended
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |