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Cannot Provision a New Service (Doc ID 2386244.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Attempt to create new instance results in error:

<Date/Time> UTC Activity Submitted
<Date/Time> UTC Activity Started
<Date/Time>UTC Found resources
<Date/Time> UTC Started pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Completed pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Started load balancer configuration for service [xxx].
<Date/Time> UTC Completed load balancer configuration for service [xxx].
<Date/Time> UTC Allocating resources
<Date/Time> UTC Dependent operation failed
<Date/Time> UTC Deleting the service
<Date/Time>Started operation to delete service [xxx] in domain [xxx].
<Date/Time> UTC Started pre-check for load balancer configuration for service [xxx].
<Date/Time>UTC Completed pre-check for load balancer configuration for service [xxx].
<Date/Time> UTC Allocating resources
<Date/Time> UTC Dependent operation failed
<Date/Time> UTC Successfully remove the service provisioned.
<Date/Time> UTC Started load balancer configuration update for service [xxx].
<Date/Time>UTC Completed load balancer configuration update for service [xxx].
<Date/Time> UTC Started deletion of load balancer configuration for service [xxx].
<Date/Time> UTC Completed deletion of load balancer configuration for service [xxx].
<Date/Time> UTC Completed deletion of service [xxx] in domain [xxx].
<Date/Time> UTC Activity Ended

Cause

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In this Document
Symptoms
Cause
Solution
References


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