After Installing The Outlook Package, Welcome Window Is Not Getting Displayed In Outlook

(Doc ID 2386717.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After installing the outlook package, Welcome window is not getting displayed in outlook
When the user launch the OSC for outlook, it is showing the 'Run time error message'.

Cause

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