Admin “Reset Factors” (OTP Devices) And “Generate Bypass Code” is Greyed out for Some Users
Last updated on APRIL 30, 2018
Applies to:Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.
On : Accessing Service Instances and Managing Users
Having configured AD sync with IDCS, some users are imported from AD with parameter "Federated Yes" and other users create in IDCS via the Admin Console with parameter ""Federated No". The IDCS Admin can “Reset Factors” (OTP Devices) and “Generate Bypass Code” only if user parameter “Federated” is set to NO.
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