My Oracle Support Banner

Error: "A JavaScript error prevented this page from working as intended" when Attempting to Select a User Profile (Doc ID 2386864.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Prime Cloud Service - Version 17.10.0.0 to 18.2 [Release 17.10 to 18.2]
Information in this document applies to any platform.

Symptoms

Searching and selecting a user from a list within the Global Admin > User Profile page generates the following error:

ERROR
A JavaScript error prevented this page from working as intended


STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Launch Prime Project
  2. Go to Global Admin
  3. Click on User Profile
  4. Click on Select User
  5. Enter a generic user (like a*) in the search field to modify
  6. Highlight a user / click on Select
  7. Observe the error



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.