My Oracle Support Banner

Provisioning: Responsys Account Termination Process (Doc ID 2386921.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Purpose

 To provide information on how to obtain information around terminating an account with Responsys.

Scope

 Intended audience is for an Oracle Internal resource

Please DO NOT create a My Oracle Support (MOS) Service Request (SR) with the Responsys Support team.  The Responsys Support team is not involved with the process of terminating accounts. Please work with your Dedicated CSM or Sales Representative for this request. 

 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Scope
Details
 High level process for account terminations
 PHASE I
 PHASE II
 Oracle Customer
 Oracle CSM or Sales Representative

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.