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Missing Data When Printing Business Process Log Page (Doc ID 2386938.1)

Last updated on MARCH 21, 2019

Applies to:

Primavera Unifier Cloud Service - Version 17.6 to [Release 17.6 to 17.12]
Primavera Unifier - Version 17.7 to [Release 17.7 to 17.12]
Information in this document applies to any platform.


When attempting to print a Business Process (BP) log page, neither the Print Preview or the actual printed document displays all the items in the log. Most of the time the pages are blank/empty. This seems to be occurring when using either Chrome or Firefox browsers.

All supported browsers should work with all Unifier functions.

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate Project/Shell > Node > Business Process node > Occurring in "Standard View" in this version of Unifier > Click on "Print" icon > Print Preview
  3. The Print Preview of the actual printed document displays either all or mostly blank/empty pages and never shows ALL items displayed on the BP log through the User Interface.


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