Multiple New Requirements for Gmail Plugin

(Doc ID 2386948.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Sales for Gmail

Customer had 4 new requirements:

1) When sharing an e-mail with an Image or HTML in the body of the e-mail using the OSC for Gmail Extension, the code of the Image or the code of the HTML is shared with SUI. Is there a way to avoid this?Is it possible to not share the code/link of these Images or HTMLs?

2) When sharing a Reply of an e-mail received, the Replys are not being shared to the OSC through the OSC for Gmail Extension, only the original (first) e-mail is being shared.\

3) When changing the Owner of an Appointment inside the OSC that was shared through the OSC for Gmail Extension, this Appointment can still be seen by the original Owner in Gmail, it was not excluded when the next synchronization of the OSC for Gmail happened.

4) When using the OSC for Gmail Extension to share an Appointment with Attachments from the Gmail Calendar to the OSC, the Appointment is being shared but the Attachments is not.

Solution

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