Snapshot Fails With "Current Tools Version is null. Storage snapshot operations are only supported for version 16.3.1 or higher"

(Doc ID 2387136.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Database as a Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Snapshot creation failed with following message in activity log:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms