My Oracle Support Banner

SUMMARY & ASSIGNMENTS NOT RETURNING ANY RECORDS IN MANAGE WORKLOAD (Doc ID 2387173.1)

Last updated on FEBRUARY 10, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.17.05.0 and later
Information in this document applies to any platform.

Symptoms

There are no record returned in the summary or the assignments section in the Manage Workload.

Assigned users added during contract creation not visible on Workload Management.

Before a contract is approved, during contract authoring and negotiation, multiple organizations and resources may need to work on the contract and update it.

For example, resource organizations could be Sales, Legal, Financial and Accounts.

Changes

The contract was assigned to a user -> resource via Actions -> Assign user after saving we are not able to view the contract or the contract in the 'Manage Workload'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.