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Unable To Find Users For Member Sharing (Doc ID 2387355.1)

Last updated on JULY 26, 2018

Applies to:

Content and Experience Cloud Service - Version N/A and later
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Information in this document applies to any platform.

Symptoms

On Documents Server (DOCS), or Content & Experience Cloud Service (CECS).

ACTUAL BEHAVIOR
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Unable to find users for Folder and Site Assets Share.

All users can login to to CECS instance successfully, however we are unable to share folders and sites assets content as the user search fails for multiple users.

Cause

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