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Unable To Search for Users and/or Perform Member Sharing in OCM (Doc ID 2387355.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud Service - Version N/A to N/A
Oracle Content Management - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

All users are able to log in to OCM successfully, however user search operations fails to return some users when attempting to perform Member sharing (content) or when searching for users via Administration > Users.

In some cases, Folder and Repository owners are also unable to successfully perform Member shares with other users.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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