Constant Disconnection Between Agent Server And Other Integration Services

(Doc ID 2387828.1)

Last updated on JULY 19, 2018

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Flow: CPQ --> ICS Cloud --> ICS Agent --> TIBCO --> Siebel

Each 2-3 days, the integration is not working any more. Restarting the agent solves the issue temporarily.

ERROR
-----------------------
[2018-01-12T05:28:14.115+00:00] [ics_server2] [NOTIFICATION] [] [oracle.osb.logging.pipeline] [tid: 115] [userId:] [ecid: 0d22209f-e670-4a00-9e92-8f52d66a40e5-0046c9f2,0:1] [APP: Service Bus Logging] [FlowId: 0000M3copctA1Vc_lh_AiZ1PzDO4004LYw] [RouteNode1, RouteErrorHandler, faults, ERROR] [ICS Tracing Enabled]: [Code:QUOTE_TO_ORDER][Version:01.00.0000][Instance:7200338][Location:Request to Target Service - after payload(post-mapping) ][Operation:process]: [[
Fault:
OSB-380001oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.RouteNode1response-pipeline
Response:
soap-env:ServerApplication Errororacle.tip.adapter.sa.api.JCABindingException: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.; nested exception is:
javax.resource.ResourceException: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.
at oracle.tip.adapter.sa.impl.JCABindingReferenceImpl.request(JCABindingReferenceImpl.java:344)
at com.bea.wli.sb.transports.jca.binding.JCATransportOutboundOperationBindingServiceImpl.invoke(JCATransportOutboundOperationBindingServiceImpl.java:218)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint.sendRequestResponse(JCATransportEndpoint.java:320)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint.access$100(JCATransportEndpoint.java:39)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint$1.run(JCATransportEndpoint.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.security.Security.runAs(Security.java:61)
...
Caused by: oracle.tip.adapter.sa.impl.fw.ext.org.collaxa.thirdparty.apache.wsif.WSIFException: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.; nested exception is:
javax.resource.ResourceException: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:746)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeOperation(WSIFOperation_JCA.java:382)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeRequestResponseOperation(WSIFOperation_JCA.java:362)
at oracle.tip.adapter.sa.impl.JCABindingReferenceImpl.invokeWsifProvider(JCABindingReferenceImpl.java:443)
at oracle.tip.adapter.sa.impl.JCABindingReferenceImpl.request(JCABindingReferenceImpl.java:341)
... 106 more
Caused by: javax.resource.ResourceException: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.
at oracle.tip.adapter.fw.common.CloudRedirectionCalloutImpl.sendRuntimeRequestMessage(CloudRedirectionCalloutImpl.java:160)
at oracle.tip.adapter.fw.common.CloudRedirectionCalloutImpl.request(CloudRedirectionCalloutImpl.java:98)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:568)
... 110 more
Caused by: oracle.cloud.cpi.agent.transport.aq.CpiAQException: Message not received within 240 seconds of wait interval.
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:336)
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:267)
at oracle.cloud.cpi.agent.transport.AQChannel.syncSend(AQChannel.java:260)
at oracle.cloud.cpi.agent.transport.CpiSaasAgentTransporter.sendPacket(CpiSaasAgentTransporter.java:251)
at oracle.cloud.cpi.agent.transport.CpiSaasAgentTransporter.send(CpiSaasAgentTransporter.java:234)
at oracle.cloud.cpi.agent.transport.DistributedCpiCommandExecutorOmcs.send(DistributedCpiCommandExecutorOmcs.java:70)
at oracle.cloud.cpi.agent.transport.DistributedCpiCommandExecutorOmcs.execute(DistributedCpiCommandExecutorOmcs.java:48)
at oracle.cloud.cpi.agent.framework.CpiCommandBus.execute(CpiCommandBus.java:27)
at oracle.cloud.cpi.agent.CpiSaasAgentImpl.execute(CpiSaasAgentImpl.java:117)
at oracle.cloud.cpi.agent.CpiSaasAgentImpl.syncReqRes(CpiSaasAgentImpl.java:291)
at sun.reflect.GeneratedMethodAccessor4220.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.tip.adapter.fw.common.CloudRedirectionCalloutImpl.invokeMethod(CloudRedirectionCalloutImpl.java:631)
at oracle.tip.adapter.fw.common.CloudRedirectionCalloutImpl.sendRuntimeRequestMessage(CloudRedirectionCalloutImpl.java:141)
... 112 more

]]



Cause

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