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Projects Blling Credit Memo Not Getting Transferred To Accounts Receivable (Doc ID 2387952.1)

Last updated on AUGUST 29, 2018

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.17.11.0 version, Manage Project Contracts-Manage Project Contract Revenue

Projects Billing Credit Memo not getting transferred to Accounts receivable

a) We have an open SR 3-17228719171 : This is regarding Auto Invoice Import program going into error for all Project Billing invoices

b) As a result all project invoices are in the status " Transferred to Receivables"

c) When we tried to create a credit memo for this PA invoice, they get created in approved status

d) We released the credit memo and ran the request to transfer it to receivables

e) The credit memo doesn't get transferred to receivables.

f) On reviewing the metalink customer found the note 99543.1 which is regarding Oracle EBS

g) Note 99543.1 says "The credit memo is created to write-off a particular invoice (for example, the user has canceled an invoice and the credit memo has been created for this). The original invoice MUST be in a status of Accepted, meaning that it has been successfully interfaced to Receivables and tied back to Projects. It is not sufficient for the invoice to have a status of Transferred.

Note: These status can be viewed from the Invoice Review form.To resolve this issue, you must start the Auto Invoice process in AR and the Tieback process in Projects (PA) to bring the invoice to a status of Accepted. Once completed, the Interface Invoices to Receivables process will then pick up your credit memo.

h) Question is - Whether the above note applies to cloud version R13 too?
 

Solution

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