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How to Convert an OSN Only User into a Fusion Applications User? (Doc ID 2388077.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

There will be times when a user is invited to Oracle Social Network (OSN) but doesn't initially require access to other Fusion Application services such as Sales Cloud.  But then later on they require access to Fusion Applications.  Previously this was not possible as a new user had to be created.  This can be confusing and time consuming.  This document describes instead of creating a new user, give the existing OSN user access to Fusion Applications.

Solution

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