Workforce Compensation Icon Missing On Spring Board

(Doc ID 2388413.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 to 11.13.18.02.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Workforce Compensation Icon missing on Spring Board

Post R13 Upgrade Workforce Compensation Icon is missing on Springboard and when user goes in Structure and try to access it,  it gives the following error:
 

ERROR
-----------------------
Navigation failed due to invalid web application name: HcmCompensation


STEPS
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The issue can be reproduced at will with the following steps:
1. Login in to Release 13 instance
2. Workforce Compensation Icon is missing.
3. Open sandbox and Navigate to Tools > Structure > My Team > Workforce Compensation
4. Click on 'Workforce Compensation' to add it to the Springboard.
5. Receive error.


Cause

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