Processing Perry Admin Caused The Amount To Be Zero For Cancer Plans
(Doc ID 2388637.1)
Last updated on JANUARY 25, 2020
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Manage Benefits
ACTUAL BEHAVIOR
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Processed Admin LE for an employee and the Plan amount was changed to 0.
EXPECTED BEHAVIOR
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The expected communicated amount should be the amount the employee enters.
STEPS
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1. Enrollment>Search employee number
2. Benefits Service Center>Process Admin Life Event
3. Cancer Plan amount is set to 0.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |