Performance Calculation Process Seems Stuck and Showing Running Status for Over 11 Hours

(Doc ID 2388736.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Oracle Fusion Incentive Compensation - Version and later
Information in this document applies to any platform.


This is the first calculation run after loading in 300,000+ transactions.  The calculation process seems to be stuck and has been running for over 11 hours.

1. Imported transactions
2. Run Collections
3. Run Crediting and Rollup ( single process )
4. Run Rollup
5. Run Calculation
Navigator > Credits and Earnings > Manage Calculation Processes > Submit calculation for date range 1/1/18 - 1/27/18, All Participants


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms