Unable to Publish Report Package to PDF Error: "Acrobat could not open 'XXX.pdf' because it is either not a supported file type or because the file has been damaged"

(Doc ID 2388788.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 16.01.47 to 18.04.62 [Release 16.0 to 18.0]
Information in this document applies to any platform.

Symptoms

On : 17.11 version, Product Usage

When attempting to Publish report package the following error occurs.

ERROR
-----------------------
Acrobat could not open 'coFW 2018 budjet Book.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded.
To create an adobe PDF document, go to the source application. Then print the document to adobe PDF

Cause

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