Mounting Dbfs Directories Doesn't Work And Lists Them With Question Marks such as "d????????? ? ? ? ? dbfs" and error "ls: cannot access dbfs: Permission denied"

(Doc ID 2388803.1)

Last updated on APRIL 26, 2018

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Admin Server is not coming up due to /u01/soacs/dbfs and /u01/soacs/dbfs_directio not being accessible.

Tried unmounting and mounting them again, per http://www.ateam-oracle.com/remounting-dbfs-shared-storage-in-soacs-and-mftcs-clusters/ but it still doesn't work.

Here are the commands run and error reported:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms