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Common Reason Why Incentive Compensation BI Publisher Report Error Time Out (Doc ID 2388928.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Oracle Fusion Incentive Compensation data volume can be very large.
If user creates a data model with physical sql query against Oracle Fusion Incentive Compensation tables, the report might error out if the query is not optimized.
This document has some suggestions to improve the performance.



Possible Error / Exception Message when running the report :

[INSTANCE_ID=someinstancepod.nldc1.oraclecloud.com.1518827916640] [INSTANCE_JOB_ID=92152]::oracle.xdo.servlet.scheduler.ProcessingException: ::ERROR_GETTING_REPORT_DATA::[INSTANCE_ID=someinstancepod.nldc1.oraclecloud.com.1518827916640] INSTANCE_JOB_ID=[92152] oracle.xdo.memoryguard.XDOQueryTimeoutException: SQL query time exceeds the limit (600 sec). Stopped processing.
 

Solution

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