My Oracle Support Banner

Cannot Save Payment Types or Update Cybersource Keys or URLs Due to an Error - Please correct the problems below before saving (Doc ID 2389478.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On 17.6.1 version when attempting to save changes on the Payment Types view, the following error occurs.
No request is being submitted to the server and no Javascript error is logged in the console panel of the browser when this error occurs.

However changing value of the drop-down 'Default Billing Country' triggers submission and saves the changes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.