[OMC] Oracle Database Instance is not Available Under Related Entities tab in OMC console

(Doc ID 2390437.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

DB target added using  "omcli add_entity" or from the "Add Entity" option in the Infrastructure Monitoring Console.

Status from command line shows fully monitored where as instance is not shown in portal

./omcli status_entity agent

DB Instance is not Available Under Related Entities tab

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms