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User Interface Language Change From Default Of English Is Not Taking Effect After Changing Within My Preferences Page Of OBIEE / Primavera Analytics (Doc ID 2390450.1)

Last updated on APRIL 25, 2018

Applies to:

Primavera Analytics Cloud Service - Version 17.11.0.0 and later
Primavera Analytics - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Business Intelligence (OBIEE) r12.2.1.0.0:

ACTUAL BEHAVIOR
After changing the User Interface Language from "My Account, Preference" page, the language change does not take effect and is set back to the default of English. 

EXPECTED BEHAVIOR
After changing the User Interface Language from "My Account, Preference" page, the change should take effect and display the adjusted language.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login to OBIEE
  2. Select My Account, Preference
  3. Within User Interface Language, select anything other than English.
  4. Close the page and logout/login to OBIEE
  5. Select My Account, Preference and note the User Interface Language is set back to English.

 

Changes

 

Cause

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