My Oracle Support Banner

Generic System Error "The system could not process your request" Is Received When Adding a Role to a Schedule Sheet Activity (Doc ID 2390625.1)

Last updated on MARCH 26, 2019

Applies to:

Primavera Unifier Cloud Service - Version to 18.1 [Release 17.12 to 18.1]
Primavera Unifier - Version and later
Information in this document applies to any platform.


The Generic System Error noted below is displayed when trying to Add a Role to a Schedule Sheet Activity.

Unifier Notification : The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to the Project/Shell and Node where the schedule sheet resides > Schedule Sheets > Select the Schedule Sheet > Open > Click on Appropriate Activity > Click on "Resource tab" > Click on "Add..."  > Resource Type: Labor > Role: Roles...
  3. Receive the error noted above.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.