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Generic System Error "The system could not process your request" Is Received When Adding a Role to a Schedule Sheet Activity (Doc ID 2390625.1)

Last updated on APRIL 30, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 to 18.1 [Release 17.12 to 18.1]
Primavera Unifier - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

The Generic System Error noted below is displayed when trying to Add a Role to a Schedule Sheet Activity.

Unifier Notification : The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to the Project/Shell and Node where the schedule sheet resides > Schedule Sheets > Select the Schedule Sheet > Open > Click on Appropriate Activity > Click on "Resource tab" > Click on "Add..."  > Resource Type: Labor > Role: Roles...
  3. Receive the error noted above.

Changes

 

Cause

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