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When Unifier iOS App User Takes a Workflow Action, It Creates Duplicate Records Instead of Moving Record to Next Step in Workflow (Doc ID 2390710.1)

Last updated on MAY 02, 2018

Applies to:

Primavera Unifier Cloud Service - Version to 18.2 [Release 16.1 to 18.2]
Primavera Unifier - Version and later
Information in this document applies to any platform.



Mobile User Creates Duplicate Records through iOS App. User uses the Unifier App through the iPhone. When user takes a workflow action through the app it creates duplicate records, instead of moving the record to the next step in the workflow.

Mobile User should not create duplicate records through the iOS App.

The issue can be reproduced at will with the following steps:

  1. Login to iOS App
  2. Accept the task
  3. Send the record to the next step in the workflow
  4. Duplicated record is created

The issue has the following business impact:
Due to this issue, users have to terminate the record which should not have been created using the iOS App.




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