Data Loads More Slowly Through the New User Interface in Unifier Release 18 and Higher

(Doc ID 2390818.1)

Last updated on APRIL 30, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.1 and later
Information in this document applies to any platform.
Poor performance
Slow performance

Symptoms

On Unifier Version 18 and higher utilizing the New User Interface (UI)

ACTUAL BEHAVIOR
---------------
After updating to the version 18, or higher it is noticed that it takes longer to load data when the new UI is enabled, especially using Internet Explorer 11.

EXPECTED BEHAVIOR
-----------------------
The response time should be the same as it was in previous version of Unifier.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Unifier
  2. Enable new UI view
  3. Navigate to any Business Process (BP) Log
  4. Open any record
  5. Notice that it takes longer to load the data through the new UI in version 18 and higher than it did in previous versions

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, it takes longer to load data through the new UI in version 18 and higher than it did in previous versions.

Changes

 

Cause

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