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Project Contract Invoices Not Getting Successfully Accounted (Doc ID 2391003.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Manage Revenue

Actual Behavior
===========
Project Invoice is in 'Accepted' Status Accounting created but segment2 Revenue Account is not updated from 004 to 001.

Customer completed custom SLA setup to override rule for account segment2.

ERROR
-------------
Create Accounting Execution Report Error Message:

'Subledger Accounting was unable to retrieve a value for the accounting flexfield account rule.
Cause: GL account cannot be derived by account rule.
Action: Review the account rule definition and the extract source values, if applicable, for the event and make sure a valid GL account can be derived for the subledger journal entry.'



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Mapping Set
2.- Create Account Rule
3.- Define Journal Entry Rule Set
4.- Define Accounting Method
Segment1 value updated on Contract Header
5.-Project Invoice is in Accepted Status
6.-Create Accounting for AR Invoice
Accounting Lines Details:
Accounting created is not updating segment2

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot derive Revenue account defined in SLA rules for project Invoices

Cause

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In this Document
Symptoms
Cause
Solution


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