Prime Projects - Accessing Field iOS Mobile App Causes 500 Internal Server Error
(Doc ID 2391011.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Prime Cloud Service - Version 184.108.40.206 to 18.3 [Release 17.10 to 18.3]
Information in this document applies to any platform.
When attempting to launch Prime Projects Mobile Field App, the following error occurs:
can not continue
500 (internal server error)
Should be able to launch Prime Projects Mobile Field App
The issue can be reproduced at will with the following steps:
- Launch Prime Field on iOS device
- Enter valid login information and valid URL
- Observe the error
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