My Oracle Support Banner

Oracle Fusion Learning Cloud : Error While Uploading The Cover Art ,Error :"An Application Error Occurred.See the incident log for more information Incident 400,Server Domain:HCMDomain, Server Instance: COreProcessServer_1,Application Name: HcmCoreApp" (Doc ID 2391340.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Learner Experience

When attempting to Add Cover Art
the following error occurs.

ERROR
-----------------------
An Application Error Occurred.See the incident log for more information

Incident 400,Server Domain:HCMDomain, Server Instance: COreProcessServer_1,Application Name: HcmCoreApp


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learning Specialist :Learning>Manage Catalog Resources>Add Content>Add Course and Offering (Add Cover Art)




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.