IBLPNs in "reserved" status after locating in drop locations

(Doc ID 2391573.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.2 version, Performance Issues

ACTUAL BEHAVIOR
---------------
IBLPNs are not changing status to "allocated" once they have been located in Drop locations while executing Picking Task.

EXPECTED BEHAVIOR
-----------------------
After IBLPN is picked RF asks customer to leave the IBLPN in a Drop location, when customer enters drop location and finishes task , IBLPN should get updated to "Allocated" status.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Wave for MHE
2. Wave will generate picking tasks
3. Go to RF and use Execute Task
4. Perform picking and at the end of the task enter drop location
5. Packed IBLPN will stay in reserved status

As a result, the whole outbound process is blocked. There is no option to change the IBLPN status even by using Close IBLPN RF transaction.

Changes

 

Cause

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