Fusion Global HR: Reporting Count Mismatch in the Directory Between Direct Employee Count and the Actual Number of Direct Reports Shown

(Doc ID 2391866.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Reporting Count mismatch

In the directory, the direct reporting manager count is mismatched.


EXPECTED BEHAVIOR
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The direct reporting count should match how may reports that manager should have.

STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Navigate to my team

2. Click on employee name

3. Click on View in Organization chart and compare direct and total reports counts to the pictures of employees shown


Cause

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