My Oracle Support Banner

Clicking on Account / Contact Team sub Tab shows nothing in Edit Page Layout (Doc ID 2391894.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to customize Team sub tab under Accounts,
the following error occurs.

The Page becomes unresponsive

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud Application
2. Navigate to Application Composer
3. Expand the Accounts --> Edit Page Layout

The issue has the following business impact:
Due to this issue, users cannot customize Team subtab


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.