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Facing Error While Trying To Add Resource Role Under Resource Information At Manage User Page (Doc ID 2391897.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to add resource role for existing user,
the following error occurs.

ERROR
-----------------------
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to manage users
2. search for existing user and edit
3. Add the new role using Add role button
4. Error appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add resource role to existing user.

 

Notes: User are created using HCM spreadsheet

Cause

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