Incident Error Received When New Employee is Hired

(Doc ID 2391988.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to hire a new employee, the following Incident error is given after navigating from Person Information Entry page to Employment Information Entry page

Error: An application error occurred. See the incident log for more information

Steps to reproduce:

1. Click Hire and Employee from Favorites link (top star icon), which is saved before.
2. Navigate to Identification entry page and fill required data.
3. Go to next Person Information entry page and fill required data.
4. Click try to go next Employment Information entry page but incident error cause.

 

Core Processes Server diagnostic Log (This is one of log sample in R12 case)

 

Changes

 

Cause

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