Error While Deleting Element Eligibility - Failed to lock the record in table PAY_ELEMENT_LINKS_F another user holds the lock.

(Doc ID 2392038.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When trying to delete or update an element eligibility, the following error is encountered.

ERROR
-----------------------
Failed to lock the record in table PAY_ELEMENT_LINKS_F with key oracle.jbo.Key[300000562453990 1951-01-01 4712-12-31 ], another user holds the lock.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Manage Elements > Select Element >
2.Element Eligibility > Actions >Delete
3Error returned.

Changes

 

Cause

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