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FA: SCM: OM:Payment Terms From The Customer Account Setup Is Not Getting Defaulted For Imported Orders (Doc ID 2392081.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Manage Orders

When attempting to do the shipping after sales orders that are imported through FBDI and webservice ( and the payment terms is not getting defaulted from the customer account setup)
the following error occurs:

ERROR
-----------------------
"Data validation failed for the task layer service Create Billing Lines because required data values were not provided. The payment term in the fulfillment line is null. Source Order Information: xxxxxxxxxxxxxxxxxx".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Sales Order Import successfully.
2. Order is created without payment terms.
3. After shipping, the error appears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot advance the orders.

Cause

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In this Document
Symptoms
Cause
Solution
References


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