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R13 Cloud Manage Order Screen Blanks Out After Reviewing And Hitting Done Button (Doc ID 2392175.1)

Last updated on MAY 10, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Manage Orders

ACTUAL BEHAVIOR
---------------
R13 Cloud Manage Order Screen Blanks out after reviewing and hitting Done button

EXPECTED BEHAVIOR
-----------------------
Be able to query Orders

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Cloud
2. Navigate to Order Management Screen
3. Go to Tasks > Select the "Manage Orders"
4. Enter search criteria and Hit button "Search"
5. Results are displayed
6. After reviewing results , hit button "Done"
7. Screen Blanks out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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In this Document
Symptoms
Cause
Solution
References


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