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Mandatory Information for OCI-C (Compute Classic) Cloud IaaS SRs (Doc ID 2392281.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Compute Cloud Service - Version N/A to N/A
Information in this document applies to any platform.
This note is specifically for the OCI-C (Compute Classic) IaaS service. For OCI (Compute), formerly known as Bare Metal Cloud Service, please refer to document


 To ensure that support has all the information needed to begin work on your issue.


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In this Document
 How to Confirm if this is OCI-C (Compute Classic) or OCI (Compute), formerly known as Bare Metal Cloud Service?
 OCI-C (Compute Classic)
 OCI (Compute) - formerly known as Bare Metal Cloud Service
 Basic Information to Provide
 Important Information Regarding Screenshots
 How to Find the Identity Domain / Cloud Account / Site #, Data Center Location, and Service Instance Details
 From the Cloud Dashboard
 From the Compute Classic Service Console
  How to Find the Instance Details

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